TERMS & CONDITIONS

1. When placing a full order, a deposit of GBP50.00 is required which is non-refundable. An itemised invoice and request for payment by credit card or via paypal will be sent to your email address (preferred method). If you wish a hard copy posted to you please ask. Payments may also be made by cheque, crossed a/c payee only,made to The Cardmaker, and sent to The Cardmaker, Willow Tree House, Bartestree, Hereford HR1 4BB.

2. The final balance will be due prior to despatch of your order (or part order if being despatched as more than one delivery), of which you will be notified. Payment methods as above. Orders will only be despatched on receipt of full payment.

3. If you are supplying guest names to be printed on your invitations and/or printed envelopes, please supply as a simple word document, or pasted into an email - no spreadsheets please.

4. Emailed pdf proofs will require to be checked carefully, and any changes clearly instructed. Further proofs will be issued for confirmation. The Cardmaker accepts no responsibility for any alterations to be made once proofs have been approved by the client and cards are made up. Any changes thereafter will be charged according to amount of work required to rectify mistakes.

5. Cancellation of jobs once completed will be charged in full.

6. Once proofs are checked and returned you must allow at least six weeks for the making of your invitations order. Therefore orders should be placed no later than seven weeks prior to date required, with proofs checked and returned within the week. In certain circumstances, rush orders may be accommodated but will require an additional charge which will be quoted for at the time.

Stationery items for the day - text will need to be supplied no less than four weeks prior to the wedding date itself.

7. The usual method of despatch is Parcelforce. A flat charge of GBP10 will be made for all deliveries within the UK which allows for next day recorded delivery. Table plans require an additional GBP10 charge as packaged separately - if local to Hereford, these can of course be collected from us. Courier charges will need to be quoted for for destinations outside the UK.
The Cardmaker accepts no liability once items despatched.

8. We reserve the right to alter designs and materials used should this be necessary, at any time, without prior notice.

9. Although every effort is made to maintain consistency throughout any order, due to the very nature of handmade items and materials used there may be some slight variation, and every item will be unique.

10. Any price increases will not affect orders once placed.

11. The Cardmaker retains copyright to all stationery designs, graphic images, photographic images, and documents used throughout this website, and none may be reproduced or copied in any medium whatsoever without express consent of Irene Bulleid at The Cardmaker.

12.This website does not make any offer of contract to the viewer, and only orders placed and accepted with cleared payment are binding.

13. Special offers including free cards with packages shown on the website may not be taken in conjunction with any discounts available for quantity orders. Customers may decide which offer is best for them in this case.